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FTP does not work

We support SFTP (Secure FTP). Please use an SFTP client like FileZilla for file transfers. We apologize for any inconvenience. To setup SFTP you will need to enable SSH in your account.
1. Log into your control panel
2. Click on the Websites & Domains tab
3. Click on Web Hosting Access
4. Type a username and password
5. Under "Access to the server over SSH" select /bin/bash (chrooted)
6. Click OK
Setup FileZilla or SFTP client with the following settings
Protocol: SFTP
Login Type: Normal
User: the username you just setup
Password: the password you just setup
No other settings are required


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